Privacy Policy

Effective Date: 01/01/2025

Last Updated: 01/01/2025

CLNS ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications ("the Apps"). By using any of our Apps, you agree to the terms outlined in this policy.

If you have any questions, you can contact us at:

Email: privacy@clns.be

1. Information We Collect

1.1 Personal Data (Provided by You)

- Account Information: Name, email address, phone number (if required for account registration)

- User Content: Any data or content you voluntarily provide, such as profile details, messages, feedback, or support requests

1.2 Automatically Collected Information

- Device Information: Device type, operating system, IP address

- Usage Data: App interactions, error logs, and crash reports

- Location Data: If you enable location services, we collect your geolocation to provide location-based services. You can manage your location preferences through your device settings.

1.3 Data from Third-Party Services

If you log in using third-party services like Google, Apple, or Facebook, we may receive limited profile information, such as your name and email address, depending on the permissions you grant.

2. How We Use Your Information

- To provide and maintain the functionality of the Apps

- To personalize and improve your experience based on usage patterns

- To enable location-based services, such as finding nearby places or offers

- To display personalized advertisements

- To send you important notifications (e.g., updates, security alerts)

- To analyze trends and optimize app performance

- To comply with legal obligations

3. Advertising and Third-Party Services

Our Apps may display advertisements from third-party partners. These advertisements may be personalized based on your interests and your usage of the Apps.

Third-Party Advertisers

We use advertising networks such as Google AdMob, Facebook Audience Network, and others to display ads. These networks may collect information about your interactions with the Apps or other apps or websites you visit.

Ad Tracking

We may use cookies and similar technologies to gather data about your browsing habits, which helps us deliver more relevant ads. You can control ad preferences through the settings of your device or by visiting the privacy settings of the ad network.

Consent for Advertising

By using the Apps, you consent to the collection and use of your data for advertising purposes.

4. Sharing Your Information

We do not sell your personal data. However, we may share your data in the following circumstances:

- With Service Providers: We may share your data with trusted third-party service providers that assist us with hosting, analytics, advertising, and other operational functions.

- For Legal Compliance: If required by law, court order, or to protect the rights and safety of our users or the public.

- In Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Storage & Security

We take appropriate security measures to protect your data, but please remember that no method of transmission over the Internet is 100% secure.

- Data Storage: Your data is stored securely on [Insert Cloud Service Provider], and we retain it only for as long as necessary for the purposes outlined in this Privacy Policy.

- Security Practices: We implement encryption, firewalls, and access controls to protect your data.

6. Your Rights (Under GDPR & Other Laws)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

- Access: You may request a copy of your personal data.

- Correction: You may request correction of any inaccurate data.

- Deletion: You may request deletion of your data ("Right to be forgotten").

- Objection: You may object to the processing of your personal data for marketing purposes.

- Data Portability: You may request the transfer of your data to another service provider.

You can exercise these rights by contacting us at [Insert Contact Email].

7. Children's Privacy

Our Apps are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from minors. If you believe that we have inadvertently collected data from a child, please contact us immediately so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Effective Date" at the top of this policy and notify users of significant changes via email or within the Apps.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: privacy@clns.be